Our goal is to make sure you are completely satisfied with your product
For all the Thermalabs products we offer a ‘30-Day Satisfaction Guarantee’ on all the products purchased at www.thermalabs.biz. You have 30 calendar days (starting from the day you receive the item) to return the product(s). For a refund, we accept Thermalabs product(s) with the original tags attached. Your refund will be credited to the same payment method you used to make the purchase.
We recommend shipping your return your product via an insured ‘signature required’ delivery method. The product should be returned in “as-new” condition, with the original tag, together with the original unaltered box. Please send an email to firstname.lastname@example.org regarding your refund, stating your order number.
5151 Procyon Street 104B
Las Vegas NV 89118